Notice of Temporary Suspension of Payment Services
Thank you very much for your continued support of our store.We will be performing payment system maintenance during the period listed below.[Maintenance Period]Thursday, September 10, 2026, 1:00 a.m. – 4:00 a.m. (may extend until 6:00 a.m.)[Services Affected]During the maintenance period, prepaid (KOMOJU) and Pay-easy will be unavailable.However, you can continue to shop as usual using other payment methods.We apologize for any inconvenience this may cause and appreciate your understanding.
Notice of Delivery Delays Due to Heavy Rain
Thank you for always shopping with us.Due to heavy rain, there are delays in package delivery in some areas of Aichi, Gifu, and Toyama Prefectures. As a result, we may not be able to deliver your order by the delivery date shown on the website.We will send you a shipping notification email when your order is shipped, but please note that it may take longer than usual for your order to reach you.Please also check the information provided by the shipping carrier.Yamato Transport Website:https://www.yamato-hd.co.jp/important/info_260909_1.html?_gl=1https://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.htmlWe apologize for any inconvenience this may cause and appreciate your understanding.
Notice Regarding Package Deliveries Affected by the 2026 Kumamoto Earthquake
Thank you for shopping with us.We extend our heartfelt sympathies to everyone affected by the 2026 Kumamoto Earthquake and their families, and we sincerely pray for the swift recovery of the affected areas.Due to the earthquake that occurred at around 4:30 p.m. on Tuesday, July 28 (the 2026 Kumamoto Earthquake), pickup and delivery services by drivers are suspended throughout Kumamoto Prefecture. Deliveries across the entire Kyushu region are also expected to be delayed.As a result, we are unable to guarantee the delivery dates shown on our website.A shipping confirmation email will still be sent when your order is dispatched; however,...
Revision of Overseas Shipping Fees
Thank you for visiting our SHOP, Thank you very much for your continued patronage of our SHOP. Due to the recent sharp rise in international logistics costs and fuel surcharges, We have decided to revise our international shipping costs in order to continue to provide a stable service. In order to continue to provide stable service in the future, we would like to ask for your understanding, We appreciate your understanding in this matter. Date of revision Effective from orders placed on May 26, 2026 (Tuesday) at 16:00 JST (scheduled) (scheduled) Orders received before the rate revision will be shipped...